Lunolog support
Help with your calendar, widgets, notifications, and local data.
Contact us
When asking for help, include your device model, iOS version, Lunolog version, and a short description of what happened. Please do not send passwords or private journal entries.
Frequently asked questions
Does Lunolog need an internet connection?
The calendar and journal work locally on your device. An internet connection is needed to visit this website or send an email to support.
How do I add a widget?
On your iPhone or iPad, touch and hold an empty area of the Home Screen, open the widget gallery, and search for Lunolog. Open the app first so it can prepare the widget's data.
Why are notifications not appearing?
Check your reminder preferences in Lunolog and the notification permission for Lunolog in iOS Settings. Focus modes and notification summaries can affect delivery or visibility.
Can I back up my journal?
Use the export and backup options in the app's Settings → Data screen. Keep exported files somewhere you trust; they may contain your personal entries. Lunolog does not operate an account-based cloud sync service.
How can I remove my data?
Use the data controls in the app where available. Removing the app removes its on-device app data. Files you exported and copies in your device or iCloud backups are managed separately through the services where you saved them.
Are the calendar recommendations predictions?
No. Lunolog presents folk traditions as cultural context, not scientifically proven facts, predictions, or medical or financial advice. Your decisions remain yours.